Email

Contact us via Secure Message Center with general comments, to inquire about our products and services, for technical support or to report internet fraud.

Call

  • General Business Banking: 800-853-9586 from 7:00AM-7:00PM CST, Monday-Friday
  • Technical Support: 800-853-9586 from 7:00AM-7:00PM CST, Monday-Friday
  • Corporate Treasury Customers: 402-602-2600 and 866-461-1467 from 7:30AM-5:00PM CST, Monday-Friday
  • Hearing Impaired Customers with TDD Equipment: 855-827-9660

Fax

Contact us by faxing correspondence to the following numbers:

  • Business Customers: 402-938-5302
  • Corporate Treasury Customers: 402-938-5319

Mail

Contact us by mailing correspondence to the following address:

  • First National Bank Omaha
    PO Box 2457
    Omaha, NE 68172-9821

Processing Times

  • Deposits: 8:00AM to 6:00PM CST / Monday-Friday
  • Wires: 8:00AM to 3:30PM CST / Monday-Friday
  • DDA & Savings Transfers: 8:00AM to 10:00PM CST / Monday-Friday
  • Loan Transfers: 8:00AM to 10:00PM CST / Monday-Friday
  • Line of Credit Transfers: 8:00AM to 10:00PM CST / Monday-Friday
  • Loan Advance: 8:00AM to 3:00PM CST / Monday-Friday
  • Line of Credit Advance: 8:00AM to 10:00PM CST / Monday-Friday
  • Drafts: 8:00AM to 2:00PM CST / Monday-Friday

Bill Pay Processing Times

  • Colorado: 7:00AM to 2:00PM MT / Monday-Friday
  • Columbus: 8:00AM to 10:00PM CST / Monday-Friday
  • Fremont: 8:00AM to 9:00PM CST / Monday-Friday
  • Illinois: 8:00AM to 3:00PM CST / Monday-Friday
  • Kansas: 8:00AM to 3:00PM CST / Monday-Friday
  • North Platte: 8:00AM to 10:00PM CST / Monday-Friday
  • Omaha: 8:00AM to 3:00PM CST / Monday-Friday
  • Platte Valley: 8:00AM to 8:00PM CST / Monday-Friday
  • South Dakota: 8:00AM to 9:00PM CST / Monday-Friday
  • Southwest: 8:00AM to 3:00PM CST / Monday-Friday